The information contained below summarises key product features and is not intended to replace any terms and conditions.
On Application
Prepaid card purchase
£14.95, includes Prepaid Card and PIN.
£9.95 additional card
FREE internet registration
Personal details check for Restricted card issue
£5.00
Ongoing Charges
Service fees
£2.99, Monthly management charge.
£0.12, per message for confirmation of ATM withdrawals and purchases.
£15.00, per CHAPS (same day) transfer request from account.
£0.50, per BACS (bank transfer) request from account.
Transaction fees
£0.25, per purchase in the UK.
£2.00 plus 2% of the transaction value, per International purchase.
Cash withdrawal fees
Cash withdrawal fees £1.25, per UK ATM withdrawal.
£2.00 plus 2% of the transaction value, per International ATM withdrawal.
Balance enquiries
Free online.
£0.12, per enquiry by SMS.
Top-up fees
£2.00 per cash load via PayPoint
FREE BACS or Bank Transfer
5p per minute to Customer Information line (0844 561 1649)
£1.00 per minute to Customer Service line (0906 200 6442). This is a premium rate number, you can also contact customer service for free via our website.
Closure
Cancellation or redemption
£4.00, refund fee. You must have more than £4.00 remaining to request the remaining balance.