The information contained below summarises key product features and is not intended to replace any terms and conditions.

On Application

PrePaid card purchase: £14.95, includes PrePaid Card and PIN. £9.95 additional card. FREE internet registration.
Personal details check for Restricted card issue: £5.00
Limits: £15.00, Minimum initial load. £6,000, Maximum Card balance.

Ongoing Charges

Service fees: £2.99, Monthly management charge. £0.12, per message for confirmation of ATM withdrawals and purchases. £15.00, per CHAPS (same day) transfer request from account. £0.50, per BACS (bank transfer) request from account.
Transaction fees: £0.25, per purchase in the UK. £2.00 plus 2% of the transaction value, per International purchase.
Cash withdrawal fees: £1.25, per UK ATM withdrawal. £2.00 plus 2% of the transaction value, per International ATM withdrawal.
Balance enquiries: Free online. £0.12, per enquiry by SMS.
Top-up fees: £2.00 per cash load via PayPoint
Wages transfer: FREE via employer
Online Statement: FREE
Replacement fees: £9.95, lost/stolen replacement card. £2.00, PIN replacement.
Customer Service: 5p per minute to Customer Information line (0844 561 1649) £1.00 per minute to Customer Service line (0906 550 0116). This is a premium rate number, you can also contact customer service for free via our website.

Closure

Cancellation or redemption: £4.00, refund fee. You must have more than £4.00 remaining to request the remaining balance.
Expiry: PrePaid Card is valid for 36 months.

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