Contact Us

Before getting in touch with us, please take a look at our comprehensive FAQ's section. You’ll find most of your questions will be answered there. If you still require information regarding your card, then please contact us:

By Email:
Customer Information Line:
Available 24/7 365 day

Customer Service Number:
Monday to Friday 9am–5.30pm

By Post:

Lost/Stolen Cards
0330 041 4590
Calls to this number are charged at 5p per minute from a standard BT telephone line.
The cost of calls from mobile phones or
other networks may vary.
0330 041 4590
Calls to Customer Services cost 5.105p per minute from a BT landline  
Kube Card
Navigation House
Belmont Wharf
North Yorkshire BD23 1RL
If your card is lost or stolen, please contact us
immediately on 0333 202 3645*
This line is open 24 hours a day, 7 days a week.

*Calls are charged at National Rate from a standard BT land line.
Call costs from other networks and mobiles may vary.